Tehama, the fastest, easiest and most secure way to enable a remote workforce, is pleased to announce that it has been listed as an Amazon Web Services (AWS) Digital Workplace Competency Partner.
Achieving the Digital Workplace Competency paired with its AWS Advanced Technology status demonstrates Tehama’s ability to enable enterprises to easily enable a remote workforce with its secure and compliant virtual rooms and desktops powered by AWS.
The AWS Digital Workplace Competency takes on the heavy lifting of identifying and validating industry leaders with proven customer success and technical proficiency in endpoint management, application management, and collaboration platforms.
“Since our founding, we’ve focused exclusively on creating sustainable, long-term and secure remote work capabilities,” said Paul Vallée, CEO, Tehama. “The AWS Digital Workplace Competency status further solidifies our commitment to helping organizations around the globe successfully navigate the evolving digital workplace, especially as the global pandemic continues to demand the secure and compliant deployment of a massive remote workforce. Tehama’s virtual office easily facilitates the next stage of digital transformation for any company, anywhere.”
Recently Harte Hanks, a multichannel behavioral marketing firm was faced with a twin quandary during the Covid-19 pandemic: How to fulfill previously agreed-to compliance, security and service standards with important clients, while also keeping their contact center staff safe and working from home effectively?
Tehama was able to provision secure, SOC 2 Type II compliant virtual desktops built on AWS to onboard the client’s large number of call center agents dispersed across the region, and get those agents working within a matter of minutes with no CapEx, professional services fees or device upgrades required. Remote workers were able to instantly connect with data-sensitive corporate systems, while the client now has the flexibility to easily scale up or down quickly to match peaks and valleys in traffic and demand.
“We are proud to be one of AWS’s partners to achieve the AWS Digital Workplace Competency status,” said Craig Irwin, Tehama’s Vice President of Global Strategic Accounts and Alliances. “It once more demonstrates our expertise in helping our customers leverage their AWS WorkSpaces with enhanced security, agility, time-to-value, and reduced TCO, all of which give them a competitive edge in the market -- something that has become even more critical as we continue to face new challenges brought on by the coronavirus pandemic.”
Learn more about the Tehama Call Center/ Contact Center use case in a live webinar on Tuesday, October 27, 2020 at 1 pm ET with Steve Scott, Director of IT Operations at Harte Hanks, Andrew Kloman, Global Technology Lead, Digital Workplace Partners - Partner Solutions Architect at Amazon Web Services, Jaymes Davis, Director of Product Strategy, Tehama and Craig Irwin, Director of Strategic Accounts and Alliances, Tehama.