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See how Tehama took a call center virtual—practically overnight 

The coronavirus pandemic has created uncertainty for many organizations, especially when it comes to the future of the physical office. 

Join us for a live webinar and Q&A on how Tehama powered by Amazon WorkSpaces  can rapidly enable and optimize a virtual workforce—practically overnight. In this panel conversation we will focus on four areas to consider when preparing your workforce for remote connectivity:

  • Challenges with current technologies
  • Time to deploy and scale a virtual call center 
  • Cost optimization 
  • Secure management of data

You will also have the opportunity to hear first-hand from Steve Scott, Senior Director IT Operations, who will share his story on how Harte Hanks, a multichannel behavioral marketing company leveraged Tehama on Amazon WorkSpaces to build a virtual call center. 

Speakers:

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Host

Craig Irwin
Vice President, Strategic Accounts and Alliances, Tehama

Craig brings 20 years of experience to Tehama, where he leads the global ignition strategy Before joining Tehama, he held executive positions with Pythian and Blackbird.io and was Chief Operating Officer for Apica. Craig has a Bachelor of Science from the University of North Carolina and is a Certified Information Systems Security Professional. When he isn’t working, Craig enjoys adventuring across the globe with his sidekick angels and a nice glass of vino.

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Steve Scott
Senior Director, IT Operations, Harte Hanks

Steve Scott is an IT Leader with extensive experience in delivering technology solutions to systematically improve bottom-line performance. Experienced in building business cases and leading global cross-functional teams to deliver tangible and quantifiable outcomes to highly visible corporate initiatives.

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Andrew Kloman
Global Technology Lead, Digital Workplace Partners - Partner Solutions Architect at Amazon Web Services

Andrew Kloman is a Partner Solution Architect and the global technology lead for the Digital Workplace partner segment team at Amazon Web Services (AWS). He has spoken at AWS re:Invent, VMworld, Citrix Synergy, and many other End User Computing (EUC) conferences and webinars. Prior to AWS Andrew had worked at Citrix as a Sales Engineer, a solutions architect at a Managed Service Provider with a focus on customer implementations to AWS and other positions focused on the EUC space for over 15 years.

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Jaymes Davis
Director, Product Strategy, Tehama 

Jaymes is a published author whose whitepapers and articles have been endorsed by the industry’s top end user computing experts and innovators. With nearly two decades of experience in the IT services industry, Jaymes Davis is considered one of the industry’s top Business & Technology consultants. His broad range of experience has helped clients address many issues to increase their IT process efficiency or to solve a business process need, as well as, lowering the total cost of ownership. His breadth of knowledge includes the development of a consulting methodology around the Virtual Oriented Architecture which closely ties business strategies and needs to IT infrastructure and direction.